Who's who in IC?

Welcome to our regular profile about who's who in internal comms.

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Kate Isichei


Where to Look Communications

Job Title

Global Internal Communications Consultant

Time with company

4 months

Take five

What did you want to be when you were growing up?

A librarian.

If you could have one wish, what would it be?

To fulfill my dreams.

Where is your favourite place in the world?

There's more than one... A beach in Sierra Leone called no. 2 - where the 80's Bounty chocolate bar ads were filmed, Kew Gardens or the Walthamstow Wetlands.

What's the secret to a good life?

To look after yourself, eat well, exercise, do what you love, as often as you can, and surround yourself with positive people who make you feel good.

If you could have any super power what would you choose?

To be invisible for 24 hours. Boy would I cause mischief!

Tell us a bit about your role:

I deliver an internal communications' consultancy that provides solutions for employee engagement challenges. The initiatives I create support collaboration across divisions, business units, geographies and regions.

I also produce leadership visibility programmes that support the positioning of corporate leaders specifically with junior colleagues - bridging the gap between very experienced and senior leaders and very inexperienced and junior employees. I look at an organisation's culture to ascertain the best suite of channels to meet employees' requirements, focusing on digital channels to create quick and no-cost communication initiatives.

What’s on your internal comms agenda right now?

I am currently working with Sopra Steria, a global consultancy, to deliver communication strategies to support transformation and new business lines.

I am expanding my company - Where to Look Communications - to further develop the solutions I offer and to support businesses with implementing digital collaboration platforms like Workplace, Salesforce Chatter and Microsoft Teams.

What has had the biggest impact on internal comms in your organisation in the past year?

As I have worked with many different businesses, I can speak about the trends which are heavily focused on digital collaboration platforms like Facebook's Workplace, authentic leadership communications, aligning internal communications more closely with external communications and transitioning internal communications more towards employee experience alongside HR and Recruitment Teams.

What’s your proudest achievement or best day in your current role?

My proudest achievement, not in my current role, but overall is the development of an entire suite of internal communication channels for the geographic region of EMEA with several multinational companies.

How would you advise someone considering a career in internal comms?

Learn from others and get your hands dirty - so to speak - by doing to learn the trade. That's the best way to gain experience. Read a lot too and engage in conversations with other IC professionals to learn from their mistakes and successes.

What do you think the top three trends in internal communication will be in the next year?

1) Internal Communications aligning more closely with external communications.

2) Enhancement of collaboration platforms.

3) IC becoming more a part of employee experience alongside HR and recruitment.

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