My top 10 books for internal communicators

It’s World Book Day – an initiative set-up to get the UK sharing stories.

If you’re managing internal comms in your organisation, why not take 10 minutes to share a story on your company intranet or social media groups?

Tools and resources are available online (mostly aimed at schools and children) to inspire you and help get people of all ages on board.

We can all learn something by looking at the world through the eyes of children, as illustrated by comms consultant and coach Saskia Jones in her recent blog for H&H. In ‘6 lessons from children’s stories to help leaders become powerful storytellers’  Saskia explains how organisations can achieve positive and sustained change.

I love how Saskia captures my imagination with her link to lead characters, such as Mary Poppins and Harry Potter. It’s so much more fun than trying to get my head around Mintzberg or McDonald!

“The business of books is the business of life.”

– George Whitman

My top 10 books for internal communicators

I have hundreds of business books, accumulated during various periods of academic study, such as my MA in Internal Communication Management with Kingston, or acquired to help with a particular project. It was tough choosing my top 10, so I’ve listed those books that have stood the test of time and have a practical nature.

  1. The Leader’s Guide to Storytelling – Stephen Denning. A brilliant hands-on guide to “tell the right story at the right time”.
  2. Handbook of Communication Audits for Organisations – Owen Hargie and Dennis Tourish. The definitive reference guide to planning comms audits.
  3. Employee Communication during Mergers and Acquisitions -Jenny Davenport and Simon Barrow. If you are new to this type of internal communication, you will find this book invaluable.
  4. The People Business – Annabel Dunstan and Imogen Osborne. This is a delightfully easy read as it’s essentially a book of short stories from comms experts. I read it from cover-to-cover one sunny day in my garden. (Notice anything odd about the picture???)

5. The Change Monster – Jeanie Duck. Of all the books on my bookshelf about change, this one really ticks the box for me. Insightful, practical and lots of great diagrams!

6. The Chief Engagement Officer – John Smythe. This is the first book I read about employee engagement and I loved it.

7. Corporate Conversations – Shel Holtz. Check out the chapter on ‘Managing Communication Overload’, more relevant now than ever.

8. Handbook of Internal Communication – Eileen Scholes. Although published in 1997 there is some rich content in this book that’s still applicable today.

9. Making the Connections – Bill Quirke. My all-time favourite book on internal communications. I always return to this for inspiration and to check my thinking.

10. Beyond the Babble – Bob Matha and Macy Boehm. This is the most recent book reviewed through the CIPR Inside #ICBookClub. I haven’t quite finished it, but fully recommend it as a ‘must read’ for those managing internal communication. It’s further reinforcement of the pressing need to declutter workplace communication and focus on what’s important.

I’d love to hear about your favourite comms or business books.
You can email me at or via Twitter @pfkcommsagency.


Join the CIPR Inside #ICBookClub

I’ve recently become a member of the CIPR and joined the CIPR Inside committee. We all work in internal communication and employee engagement and it’s our job to create and organise CIPR Inside events, including the hugely popular #ICBookClub.

The ICBookClub revolves around a Twitter chat, held on the first Tuesday of every other month. You can read the most recent review, from committee member, Fa Mafi, here.

The next ICBookClub on 9 April will discuss ‘Thinking Fast and Slow’ by Daniel Kahneman. CIPR members get 10 CPD points for participating.

A full list of CIPR Inside member recommended books can be found here.


IoIC Bookshop – 20% discount for members

The IoIC has partnered with Kogan Page to offer members 20% discount on business books and toolkits. More information here.


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